{"id":7296,"date":"2026-01-09T12:52:51","date_gmt":"2026-01-09T12:52:51","guid":{"rendered":"https:\/\/prisonersadvice.org.uk\/wordpress\/?p=7296"},"modified":"2026-01-09T12:52:58","modified_gmt":"2026-01-09T12:52:58","slug":"pas-engages-36000-service-users-throughout-2025","status":"publish","type":"post","link":"https:\/\/prisonersadvice.org.uk\/wordpress\/2026\/01\/09\/pas-engages-36000-service-users-throughout-2025\/","title":{"rendered":"PAS ENGAGES 36,000 SERVICE-USERS THROUGHOUT 2025"},"content":{"rendered":"\n<p>We are delighted to share that Caseworkers advised some 36,000 people in prison over the course of last year. Though PAS consists of a legal team of just seven &#8211; including six qualified Solicitors and one Caseworker who has advised prisoners for over 30 years &#8211; the number of beneficiaries engaged with our services continues to remain high.<\/p>\n\n\n\n<p>Our 2025 Outputs are as follows:<\/p>\n\n\n\n<p>\u00b7 our telephone Advice Line, via which we successfully responded to 35,038 calls from prisoners;<\/p>\n\n\n\n<p>\u00b7 our Letters Clinic, which saw PAS receive 796 letters from service-users, and send out 4,127 letters or related items in response;<\/p>\n\n\n\n<p>\u00b7 Outreach Clinics within prison walls, which saw PAS deliver 61 face-to-face clinics to 366 prisoners across 15 prisons;<\/p>\n\n\n\n<p>\u00b7 end-to-end legal casework, which saw PAS open new cases on behalf of 51 prisoners;<\/p>\n\n\n\n<p>\u00b7 Toolkits, Guides and Information Sheets, downloaded from our website on many thousands of occasions and a selection of which are available in prison libraries.<\/p>\n\n\n\n<p>In 2024-25, nearly half (49.6%) of all jails in England and Wales were graded &#8216;of concern&#8217; or of &#8216;serious concern&#8217;. 401 deaths in prison were recorded &#8211; 86 of them self-inflicted.<\/p>\n\n\n\n<p>Serious concerns remain over restricted regimes, staff shortages and a lack of rehabilitative activity. Nevertheless, despite the current overcrowding crisis, the prison population is projected to rise by a further 10,000 by 2027, increasing the likelihood that the rights of vulnerable prisoners be overlooked or ignored. (Prison Reform Trust, February 2025) PAS&#8217; work to defend the rights of people in prison, therefore, remains as important as ever. <\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We are delighted to share that Caseworkers advised some 36,000 people in prison over the course of last year. Though [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_uag_custom_page_level_css":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[8],"tags":[],"class_list":["post-7296","post","type-post","status-publish","format-standard","hentry","category-news"],"aioseo_notices":[],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"Geof","author_link":"https:\/\/prisonersadvice.org.uk\/wordpress\/author\/geof\/"},"uagb_comment_info":0,"uagb_excerpt":"We are delighted to share that Caseworkers advised some 36,000 people in prison over the course of last year. Though [&hellip;]","_links":{"self":[{"href":"https:\/\/prisonersadvice.org.uk\/wordpress\/wp-json\/wp\/v2\/posts\/7296","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/prisonersadvice.org.uk\/wordpress\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/prisonersadvice.org.uk\/wordpress\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/prisonersadvice.org.uk\/wordpress\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/prisonersadvice.org.uk\/wordpress\/wp-json\/wp\/v2\/comments?post=7296"}],"version-history":[{"count":1,"href":"https:\/\/prisonersadvice.org.uk\/wordpress\/wp-json\/wp\/v2\/posts\/7296\/revisions"}],"predecessor-version":[{"id":7297,"href":"https:\/\/prisonersadvice.org.uk\/wordpress\/wp-json\/wp\/v2\/posts\/7296\/revisions\/7297"}],"wp:attachment":[{"href":"https:\/\/prisonersadvice.org.uk\/wordpress\/wp-json\/wp\/v2\/media?parent=7296"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/prisonersadvice.org.uk\/wordpress\/wp-json\/wp\/v2\/categories?post=7296"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/prisonersadvice.org.uk\/wordpress\/wp-json\/wp\/v2\/tags?post=7296"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}